Customers are increasingly engaging with insurance products and service providers through digital touchpoints. Across the value chain, the insurance industry is embracing this development by investing millions to digitise their offerings and provide a superior customer experience.
At Penni.io, we are passionate about customer journeys, data, digitalisation, etc. Our goal is to make Insurance more transparent and more accessible to everyone.
By Penni.io, 6 minutes read
Making insurance accessible for everyone, anywhere. One of Penni.io finest jobs is to do in-depth research and write articles about embedded insurance, customer behaviour and journeys, online distribution of insurance... and everything else in between.
How Behavioral Economics Drives Customer Decision-Making